Accessibility

DDA Compliance is important to us and we have gone to every effort to make our website as comprehensible as possible, whilst conforming to current accessibility legislation, as detailed in specifications provided by the World Wide Web Consortium.

We have worked towards guidelines set by the World Wide Web Consortium in order to make the content of the website as accessible to as many people as possible.

Text Size

The default text setting for the site is Medium but at the top right-hand of each page we have provided the facility for you to change the text size to match your needs using either small Medium or LARGE.

Keyboard shortcuts

Keyboard shortcuts are intended to help users who have difficulty in using pointing devices such as a mouse. This website uses the UK government access key system and the following information details each of the keyboard shortcut commands available to you on this site.

The keys to use

1 - Home
3 - Site map
8 - Terms and conditions
9 - Contact us
0 - Accessibility (Government Standard Access Keys information)
S - Skip navigation

Depending on your browser type use one of the following:

Internet Explorer 5+: Hold down the ALT key and select the number/letter of the access key, then press ENTER.

Internet Explorer 4: Hold down the ALT key and select the number/letter of the access key.

Internet Explorer 5+ for Mac: Hold down the CTRL key and select the number/letter of the access key.

Internet Explorer 4.5 for Mac: Access keys are not supported.

Netscape 6+: Hold down the ALT key and select the number/letter of the access key.

Netscape earlier versions: Access keys are not supported.

Mozilla Firefox: Hold down the ALT key and select the number/letter of the access key.

Opera: Pressing SHIFT + ESC provides a menu from which the required page may be selected by pressing the number/letter of the access key.

Safari: Hold down the ALT key and select the number/letter of the access key.

Google Chrome: Hold down the ALT key and select the number/letter of the access key.

Should you have any difficulty in accessing any information, wish to provide feedback or ask any question, please Contact Us for assistance. We are always grateful to receive comments on our website.

Your feedback helps us to develop our site to ensure that we are delivering the right level of service to our customers.